Smart Device 360 - Ring Doorbell 2 Troubleshooting - Ring Setup

Smart Device 360 - Ring Doorbell

 

Ring's Video Doorbell is upgraded now. In this article, we will introduce you to the features of Ring Doorbell 2. The all-new Ring Video Doorbell 2 consists of high quality 1080p camera (up from 720p), as well as enhanced capabilities of night vision and better motion-tracking and you, can set up your Ring Video Doorbell 2 very easily at your desired location. It’s still the best video doorbell for those who want to equip the best security alternates at their place. If you want to prevent the risk of unwanted incidents like loot, robbery, etc. One of the best features of Ring doorbells, you can answer the person at your door, A smart doorbell will inform you to their presence, and allows you to see and speak to them through your Smartphone. In this period of social distancing, it also provides a handy feature, you can talk to a visitor without opening your door. Smart video doorbells are also helpful for people who have mobility issues. So, if you are not comfortable to get to your front door easily or quickly.  By this, you can use your Smartphone to inform your visitor to stay until you get to the door. Smart Ring doorbell lets you see, hear, and speak to people from your phone, tablet. It also includes privacy features like adjustable privacy zones and audio privacy, to attend only on what's important to you. Get informed whenever motion is detected. With the feature of Live View, you can attach to your home any time, from any place through the Ring app. It is powered by a Li-ion rechargeable battery and also connects to existing doorbell wiring. But if you have any trouble regarding your Ring Doorbell 2 then this article will definitely help you. If you are looking for the best troubleshooting for it then you reached the best place. Follow the easy steps explained below.

 Troubleshooting Tip's for the Issues on Ring Doorbell 2

Here we mentioned some handy troubleshooting ways for the most probable issues on 
Ring Doorbell 2

 

 


Ring Doorbell Is Offline
 
In the case, your Ring Doorbell is offline then it cannot connect to the Ring app and perform functions such as using the camera to observe who is at the door. Often, if a Ring Doorbell goes offline trouble caused by a Wi-Fi issue. There are some common reasons why a Ring Doorbell may go offline :

A power surge has disconnected the router.
Wires have been disconnected from the router.
The password of the Wi-Fi network has been changed.
The battery is depleted.
There's been a temporary power loss.

Power Issue

If your Ring Doorbell 2 works for a short period and then stops functioning then this problem occurring due to power issues. Here are some common indications that it is not getting sufficient power:
    
Incapable to maintain a Wi-Fi connection.
Shuts off randomly.
Freezes in the live video.
Night vision stops working.
The original internal doorbell doesn't ring properly. 


Ring Button Stucked

In many cases, there is no problem with your Ring but its button gets stuck. Therefore, it is very important to check it. Because it is clear that if its button does not work, the Ring will not ring. If you find that it is not working then replace it with a new one.

Check Wiring Issues

If you want to sort out the issue of Ring not connecting then check wiring issues around your Ring because sometimes due to bad condition of wires. The wires which are connected to the Ring do not work properly due to the old age or it may be loose. It is very compulsory to examine them because they can also cause some big trouble. If they are not fixed in time, it can also damage your ring hardware.


What You can do If Your Ring Doorbell Isn't Working

Check the doorbell status.

If the doorbell does not automatically connect, check Ring status in the “Device Health” section of the Ring app. If the Ring Doorbell is status is Offline then check the issues regarding Wi-Fi hardware.

Put the Ring Doorbell into Setup mode

If your Ring 2 not connecting, in that case, put your Ring into setup mode go for the “Setup button”. Wait 10 seconds, then again select the Setup button. Check to see if the doorbell reconnects to the network.

Charge the doorbell

Make sure the Ring Doorbell is correctly charged. You should take care of it’s charging.

Re-insert the battery

If you are using a Ring Doorbell 2 then remove and re-insert its battery, then check the network. Does your Doorbell reconnect to the network?

Add extra power to Doorbell

If you find that Ring needs extra power to run then you can add extra power to the doorbell by installing Ring Pro Power Kit or power kit v2 to your Ring doorbell 2. The former requires you to connect wires from the internal doorbell to the Power Kit, but the V2's wires are connected to the kit, so you just need to connect the wires to the front and Transformer station of the Ring doorbell 2. 

Hope with these Solutions listed (Ring Doorbell 2 ) above you have fixed your Ring Doorbell Issue. In case you require additional assistance to fix your Ring Doorbell or simply want us to fix your ring doorbell problems. You may call us at (toll-free) 1-844-917-9111

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