Ring doorbell stopped working - Doorbell Troubleshooting - Smart Device 360

 

Ring video doorbell is one of the best security devices that are available now days.  It allows you to keep an eye on your door when someone is at your at door.  It can also work with motion sensors so whenever there is any movement outside your door or in the yard the Ring doorbell will start recording video and send a notification to your phone or other devices in which you have configured Ring smart app. It also have the night vision feature that lets you record good quality video in night as well.

Mentioned below are the most common problems that may stop your Ring doorbell from working – 

Because of Wi-Fi connection 

All Ring doorbell devices work with a Wi-Fi connection and also are compatible with wireless routers. The placement of the Wi-Fi router plays a great role in working a Ring doorbell it is possible the place where the Wi-Fi router is placed right now is affecting the Wi-Fi signal.

Wi-Fi router can work with a limited distance between the Ring doorbell and the wireless router so make sure the wireless router is not far away from the Ring device. If your device is not getting the proper network strength you can try moving the router and the closer to the Ring device or you can get a extender that will help boost the Wi-Fi signal.

Bad Wi-Fi router

The distance between the devices is not the only issue here it is possible that the Wireless router that you are using is faulty. If the wireless router is old your devices may lose Wi-Fi connection time to time. This may be the time to change your wireless router. An old and faulty Wi-Fi router can be one of the reasons your Ring Doorbell stopped working anymore.

Power and Battery

Each Ring Smart Doorbell is special depending on the device model or version that you are using there are different installation options available like wiring to an already in use doorbell or connecting to a power source or low voltage transformer or a battery-operated feature.

It is possible that the setup is not done properly that may cause the Ring doorbell to stop working. The Ring doorbell needs the connected power source to provide a minimum of 16 volts Ac 20 volt-amps when connected to a plug in adapter and when connected to internal Doorbell 30 amps. If the volts are not correct it can also create trouble.

Check the Wiring 

If you are connecting your Ring doorbell to existing pre installed internal ring doorbell it possibly can be your wiring that connects both doorbell. The wiring is not done properly and that can create trouble for your Ring doorbell. If you want to check if the problem is in the wiring you have to take the two wires that you can find where you attach the Ring doorbell and try to connect them if the chime is ringing then the issue is not with the wiring.

Some other issues are 

• Low volume on devices 

• Disabled Microphone 

• Jammed button on the Ring device

• Disabled Notifications

Ring doorbell devices are made to make the life easier but sometimes the devices may fail to work but it can be corrected by using the Ring doorbell troubleshooting methods and tips or by getting in touch in our expert technicians who will fix the troubles for you. Call for help +1-888-403-0508 it is a 24/7 toll-free number. Or chat with our representative for instant solution and assistance with your Smart Ring Doorbell devices.