Ring doorbell Troubleshooting - Ring Audio, Ring motion Troubleshoot Ring doorbell Issues - Doorbell Troubleshooting

 Here we will discuss about the troubleshooting tips and method for the Ring doorbell issues and how to fix them:

Ring Doorbell Audio Issues – The following trouble shooting methods will help you when you are experiencing any kind of issue with your Ring doorbell audio.

a) The first thing that you have to check is the volume of your smart device or mobile phone it should be turned on so you can hear it. There are sound/audio settings available in your device.

b) You have to make sure you are using the 2 way talk feature correctly. Make sure your microphone icon is turned on. There is a green button when you’ll press that you can talk.

c) Please check if you are able to hear the sound in the stored recording when Ring Protection Plan is active. 

d) If you are active on a phone call that might interrupt the sound audio on your mobile devices.

e) It is possible Bluetooth might be interfering with your Ring device so you are advised to turn off the Bluetooth connection.

f) Try to turn off your device by unplugging the batteries for 30 seconds then turn it back on.

Ring Doorbell Night Vision Not Working - The following trouble shooting methods will help you when you are experiencing any kind of issue with your Ring Night vision.

If the videos that your device is capturing in night vision or in live view at night are completely black then you will have to adjust your router.

The best way to figure out if the problem is with your router is to connect a different network to your Ring smart device and try to watch and recorded video in night or use the live view feature. When connected to a different network if the black screen issue is not there then the problem is with your router. But if after connecting the device with different network still gives you the same issue then it’s the Ring smart device that have the trouble.

You can contact our technicians for assistance call +1-888-403-0508 

If the problem that you are facing with the night vision is all the faces are white-washed in that case you need to adjust the camera angel of the security camera. Because right now the angel of the camera is getting light to overexpose on the videos and images that are being recorded.

If your security camera is recording the videos in poor quality you need some more light in the area.

Ring Motion Not Working - The following trouble shooting methods will help you when you are experiencing any kind of issue with your Ring Night vision.

Motion detection works slightly different in night.

If you are receiving notification when there’s nothing in front of camera what should you do?

• Make sure to check the motion zones if there’s anything that can trigger the motion.

• Always remember if your  “people only” mode is on it will try to find shapes that looks like humans especially the shoulders and head.

• If people only mode is not turned on in your device that means there is any object in the motion zone that is triggering the motion sensor like sunlight coming to the video, could be a car or a moving bush. 

• You can try to adjust your motion zone or set the sensitivity slider to people only mode.

• Make sure your internet is working and the Wi-Fi strength is strong

Ring Doorbell Pro Troubleshooting - The following trouble shooting methods will help you when you are experiencing any kind of issue with your Ring Doorbell Pro Troubleshooting.

There are some common troubleshooting tips that can be used for all kind of Ring smart devices:

How to troubleshoot when your device says Wi-Fi signal strength is Poor?

• There are some routers that automatically moves or switches to less crowded signal services. You have to make sure that your router is enables to use this feature if not you have to turn it on.

• You can try to move your router closer to your ring doorbell smart devices. Or you can try to move your Ring doorbell devices closer to the router. If you can’t do either then you can try to lift your router 1 foot or 2 it will help strengthen your Wi-Fi signal

• It is possible that other electronic devices are interfering with your Wi-Fi signal you can try unplugging them. You can try moving your electronic devices away.

How to troubleshoot when your device says Insufficient Power?

Troubleshooting the insufficient power issue depends on If your Ring doorbell is connected to an internal smart doorbell chime or not. The pro power kit needs to be installed properly if you don’t have a pre installed doorbell. If you are using a doorbell transformer for powering your Ring pro and an internal doorbell is not being used, a pro power cable needs to be installed.

How to troubleshoot when your device says Lost Wi-Fi connection?

Firstly you need to address the issue why it has happened. You can check the internet connection on your ring doorbell in the Ring doorbell app.

It will say offline in the under the network header if it is offline.

All the lights on the router must be green and make sure to check all the wires are connected properly.

Remove the router from power and plug it back in after 30 seconds.

If that does not work make sure to check if your Ring doorbell is getting enough power.

If you need more assistance you can get in touch with our experts. They will help you with anything you need regarding troubleshooting your Ring smart device. Call +1-888-403-0508 for 24/7 support.