Ring Floodlight Problem - Smart Device 360 - Doorbell Troubleshooting - Ring Doorbell Setup

 



Ring Floodlight Problem

A floodlight is a high beamed, broad intensity light that floods a large area with brightness. The Ring floodlight camera is one of the one of the best security camera available. The ring floodlights also have the night vision feature. It records the best quality videos during night and day, effective 2 way communication. The floodlight gives an additional layer of security protection to your services. 

What are the common Problems that you face with Ring floodlight Problem
Not Getting A Motion Alert When Your Floodlight Is Triggered 

There are many reasons and possibilities for it make sure the given points are checked 

a) Check for the device settings in the Ring app. Make sure the device is added to a group and if it is already added then the alert option must be on for that group in which the device is add.

b) Are the motion sensor feature turned on?

c) Is the device linked to another device?

d) Make sure to check your bridge it must be working.

e) The bridge should not be too far away from the floodlight. It should not be too far from your server.

f) You have to check your Wi-Fi if it is working. Or if it is providing the proper signal strength to the device.

When one or more Floodlights are flashing or Turning On And Off 
There are many reasons and possibilities for this scenario 

a) You have to check your connection to the house power this could be one reason for the floodlights to turn on and off.

b) Check area around the lights there must be something that’s triggering the floodlights like an animal, or bush or something.

c) Check the Ring app settings you may have set up the motion sensitivity too high.

d) Try to remove the light from the group that is giving you the issue and then try to check if the problem is still there. It is possible that the other light may be cause trouble for the floodlight.

When your Floodlight Is on and no response to the App
There are many reasons and possibilities for this scenario:

a) You have to check your connection to the house power

b) Check for the lights in the Ring app to see if the floodlights are setup correctly.

c) The grouping must be done correctly you have to check that too.

d) Try moving the closer to each other if possible and try to make sure there are no objects in front of the lights.

e) Check the auto shut off feature in the Ring app. The auto shut off feature must be turned off.
In case your floodlight is not turning on 
Following can be the reason for the problem:

a) You must leave the area for at least 10 minutes so the floodlights won’t get triggered. Then after 10 minutes check if the floodlights are working.

b) Check for barriers between the floodlights.

c) You have to check your Wi-Fi if it is working. Or if it is providing the proper signal strength to the device.

d) Make sure you are testing the floodlights in night time or in darkness.

e) The bridge should not be too far away from the floodlight. It should not be too far from your server.

In case there’s burning smell from the Ring floodlight or smoke from the floodlight Please Immediately turn off the floodlights and get in touch with the support services To get in touch with our assistance services you can directly call on +-1-888-403-0508 or you can just go to our chat section where you can get assistance from our best technicians 24/7

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